An Apple Authorized Service Provider in Sri Lanka is a company or service center that has been authorized by Apple Inc. They can provide repair and maintenance services for Apple products. The service providers undergo certification process to ensure that they meet Apple's high standards for customer service and technical expertise.
Who is the Apple Authorized Service Provider in Sri Lanka (AASP)? If you ask this question and you will end up with many Apple Authorized Service Providers in Sri Lanka. Also, you will find many imitating “authorized” shops which has no official link with Apple Inc. One more thing you should aware that Authorized Dealers, Resellers or Distributors are not Authorized Providers. Look the Apple terms & meaning in the below section:
- Dealer: dealing for buying products and selling
- Reseller: Buying products and selling /reselling
- Distributor: Distributing products by buying and selling
- Service provider: Mediating service to customers between company and customer
Apple Authorized Service Provider can mediate between Apple and customer or act on behalf of Apple. E.g: You bought an iPhone and its screen color appear like whitewash and you enough AppleCare warranty. In this case, you can approach one of Apple Authorized Service Providers. They might act on behalf of Apple and solve your device problem. If they cannot solve it, they can mediate between Apple and you. Probably, they will send the iPhone to nearest Apple service center. The center might be in Singapore or any other nearest place.
There are some AASPs located in Sri Lanka, and they can provide authorized services for all Apple products, including iPhones, iPads, Macs, and Apple Watches. These service providers use only genuine Apple parts and accessories and are trained to diagnose and repair any issue that a customer may be facing with their Apple device.
Where to find Apple Authorized Service Provider in Sri Lanka?
Do not search Google or social media. They might confuse and lead to imitation shops. You have to visit Apple’s official website and then browse Sri Lanka by location. As per Apple’s website, Abans, Dialog, Future World Lanka and Genxt (Generation Next Communications) are Apple Authorized Service Providers in Sri Lanka. However, you should check that what products are assigned on each service provider. E.g: Shop ABC would have been assigned to provide service only to iPhone devices while Shop XYZ would have been assigned to provide service to iPhone, Mac, iPad, Apple TV, iPod and AirPods. Here is list of authorized service providers in Sri Lanka.
|
Service Provider |
Location |
|
Abans |
Colombo 07 |
|
Future World Lanka |
Colombo 04 & Colombo 02 |
|
Genxt |
Colombo |
|
Dialog |
Colombo |
One of the advantages of using an AASP in Sri Lanka is that customers can be assured that their device is being repaired by trained professionals using genuine Apple parts. It means that the device will function properly, and no any issues related to the use of unauthorized third-party parts.
AASPs in Sri Lanka offer a wide range of services, including screen replacements, battery replacements, software updates, and hardware repairs. Some AASPs also offer data recovery services in case of data loss due to hardware or software failure.